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Preferred provider arrangements: what the insurer’s offer really costs

Preferred provider arrangements: what the insurer’s offer really costs

by toby_davis | Jun 8, 2026 | Practice Operations

Practice Operations By Toby Davis · 8 June 2026 · 10 min read An insurer’s letter lands offering your practice a place on their preferred provider list. The pitch is simple: join, and a stream of that insurer’s members will be directed your way, with your...
The booking leak quietly costing your physio practice new patients

The booking leak quietly costing your physio practice new patients

by toby_davis | Jun 8, 2026 | Practice Growth Strategy

Practice Growth Strategy By Toby Davis · 8 June 2026 · 9 min read A woman pulls up your website at 9pm with a shoulder that has been aching for a fortnight. She has decided, tonight, to do something about it. She reads your homepage, nods, and goes looking for the way...
How to show up in AI search answers as a physio practice

How to show up in AI search answers as a physio practice

by toby_davis | Jun 8, 2026 | AI Search Shift

AI Search Shift By Toby Davis · 8 June 2026 · 9 min read More and more patients now start with a question typed into an AI assistant rather than a search box, and the assistant answers by naming a few practices rather than listing a page of links. If you have read our...
Can physios use Google reviews? The AHPRA rule explained

Can physios use Google reviews? The AHPRA rule explained

by toby_davis | Jun 8, 2026 | AHPRA-Aware Marketing

AHPRA-Aware Marketing By Toby Davis · 8 June 2026 · 9 min read Few questions cause physiotherapy practice owners more quiet worry than reviews. You know Google reviews matter for being found. You also know AHPRA has strict rules about testimonials. So you end up...
Why hiring another physio is usually the wrong fix for being overworked

Why hiring another physio is usually the wrong fix for being overworked

by toby_davis | Jun 8, 2026 | Practice Operations

Practice Operations By Toby Davis · 8 June 2026 · 11 min read When a physiotherapy practice owner is overworked and the diary is full, the standard fix is hiring another physio. Bring in a junior physio, shift some load across, and free up the owner’s time. It...
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The Trusted Practice provides marketing and patient communication resources for Australian physiotherapy practices. Content on this site is general in nature and editorial in character. It is not clinical advice, and it is not advertising of regulated health services. It does not constitute individual professional, legal, or financial advice.

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