The Recall
Your best patients are the ones you’ve already treated.
Every practice sits on years of past patients, asleep in the practice software, one professional, caring nudge from rebooking. The Recall wakes that list up, properly, and keeps it awake.
$1,200 once · with the Foundation: $1,950What you get.
- Win-back messages written in your voice, AHPRA-safe, warm, and clinical in spirit: “it’s been a while, here’s why a check-in matters, here’s how to book.” An initial note and one follow-up, with opt-outs respected.
- Sent in careful batches, never one big blast, so the phone rings at a pace your front desk can actually catch.
- A system, not a campaign. The recurring monthly version is set up too, so patients who lapse next year get the same care without anyone remembering to do it.
- The front desk pack: a one-page “the phone is about to ring” guide and a short briefing, so the returns don’t leak back out through missed calls.
How it works.
Everything happens inside your own practice software. Patient information never leaves your control and never touches ours. You create us a login with just the permissions the job needs, we send you a five-minute guide for your exact system, and you can switch it off the day we’re done. Access is yours to grant and yours to revoke.
With the Foundation, the whole thing runs about three weeks end to end. And it’s designed to pay for itself: these are people who already know and trust your practice, and it only takes a handful of returned patients before the numbers work.
Start with the thirty-minute conversation.
Start with the Foundation, add The Recall, and let your own patient list prove us. Held in the evening or on a Sunday, outside clinic hours. We’ll have looked at your practice before we speak.
Book the conversationEvening and Sunday times available.