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The patient newsletter that brings lapsed patients back (compliantly)

by toby_davis | Jun 8, 2026 | Patient Communications

Patient Communications By Toby Davis · 8 June 2026 · 9 min read Almost every practice has a database of past patients and almost none of them use it. Hundreds, sometimes thousands, of people who once trusted you with an injury, finished their care, and quietly fell...

Patient communication is the cheapest growth lever physio practices ignore

by toby_davis | Jun 8, 2026 | Patient Communications

Patient Communications By Toby Davis · 8 June 2026 · 11 min read Most physiotherapy practices spend heavily to acquire a patient and almost nothing to keep one. The marketing budget goes on being found, the clinical effort goes into the treatment itself, and the space...

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